Comparison
TechFarben and traditional ERP support solve different problems.
Use this comparison when the question is whether finance needs a product helpdesk, a project team or an operating partner that can diagnose, build and run the environment.
| Requirement | TechFarben | Traditional vendor support | Implementation project |
|---|---|---|---|
| Understands the group operating model | Yes | Limited to product behaviour | During project |
| Diagnoses cross-system transaction failures | Yes | Usually one product | Only in scope |
| Builds finance and integration changes | Yes | Limited | Yes |
| Retains context after go-live | Managed Run | Ticket history | Usually no |
| Works without vendor commissions | Yes | No | Varies |
| Can recommend a smaller system | Yes | Rarely | Varies |