Customer stories / Happy Paw Ark

Consumer Products & Distribution

When the ERP is bigger than the business.

How a pet care business reduced systems overhead and ended up with more useful automation.

ERP Rescue ยท Integration Reliability ยท AI in Finance Operations

Happy Paw Ark
1Right-sized finance stack
3Connected workflows
OngoingManaged support

The situation

What finance needed to control

The business was carrying an enterprise finance platform designed for a larger group. Licence, maintenance and specialist support costs were out of proportion to the operating need.

Bookings, purchasing and routine finance administration still relied on separate manual work. Complexity had increased without improving daily control.

What TechFarben did

Built the operating path end to end

  • Migrated finance to a platform appropriate for a single-entity services business.
  • Rationalised the chart and preserved reconciled history for comparison.
  • Connected procure-to-pay, booking-to-revenue and finance administration.
  • Added defined approval thresholds and human ownership to automated steps.
  • Retained support at a level proportionate to the business.

The result

What changed in operation

The business has a finance stack the team can operate in daily work. Bookings and financial performance can be viewed together.

Enterprise overhead has reduced while purchasing, revenue and routine administration have become more connected and controlled.

Operating view

The control path

See how the operating flow is structured
01Book service
02Deliver capacity
03Recognise revenue
04Review performance

Start with the operating constraint.

Tell us where the close, transaction flow or group reporting is failing. We will tell you whether it is the kind of problem we fix.

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