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CHZ Cycling

Accelerates E-Commerce Growth with TechFarben’s AI-Driven Solutions

Client Overview

CHZ Cycling, operated by CHZ Trading Pte Ltd, is a Singapore-based distributor specializing in high-end bicycle components. As the official distributor for renowned brands like Pirelli, RacingBros, Goodyear, Joe’s No-Flats, Full Speed Ahead, and Vision, CHZ Cycling serves as a one-stop shop for bicycle shops and mechanics in Singapore to procure hard-to-find parts.

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Client Reflection

“TechFarben’s expertise in system integration and AI solutions has been instrumental in our digital transformation journey. Their commitment to understanding our unique needs and delivering tailored solutions has significantly enhanced our operational efficiency.”
— Ting Yi Lin, Managing Director, CHZ Cycling

The Challenge

Business Challenge:
  • Fragmented Systems: Disparate systems across departments led to inefficiencies and data silos.

  • Manual Processes: Reliance on manual processes for order management, inventory tracking, and financial reporting resulted in errors and delays.

  • Limited Scalability: Operational bottlenecks hindered the company’s ability to scale and introduce new brands effectively.
Technical Challenge:
  • Lack of Integration: Existing systems were not seamlessly integrated, causing data inconsistencies and hindering real-time decision-making.

  • Inadequate Reporting: Limited reporting capabilities impeded strategic planning and compliance with regulatory requirements.

TechFarben’s Solution

Strategic Approach:

  • System Integration: Implemented Oracle NetSuite ERP to unify operations across departments, providing a centralized platform for data management.

  • Middleware Deployment: Utilized FarbenBridge, TechFarben’s proprietary Integration Platform as a Service (iPaaS), to synchronize data between front-end and back-end systems, ensuring real-time data flow and eliminating redundancies.

  • AI-Driven Financial Operations: Deployed FinOps AI Agents to automate routine financial tasks, enhance accuracy, and provide predictive analytics for better financial planning.

  • Change Management: Conducted comprehensive change management programs to facilitate smooth adoption of new systems and processes among staff.

impact & results

  • Unified Operations

  • Enhanced Efficiency

  • Improved Reporting

  • Scalability

  • AI Integration

  • Staff Adaptation

  • Consolidated systems across departments, eliminating data silos and improving collaboration.

  • Automated processes reduced manual workload by 60%, minimizing errors and delays.

  • Real-time reporting capabilities enabled quicker strategic decisions and ensured compliance with regulatory requirements.

  • Streamlined operations facilitated the introduction of new brands and supported business growth.

  • FinOps AI Agents improved forecasting accuracy by 25%, enhancing financial planning and decision-making.

  • Change management initiatives led to a 90% adoption rate of new systems within 3 months.

Discover how TechFarben empowers distributors with cutting-edge AI and ERP solutions to drive growth and enhance operational efficiency.
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