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40 Year Old Distributors plans Expansion with NetSuite
AFOSA (Accesorios Forestales de Occidente) is the exclusive national distributor of farming, forestry, and gardening equipment and tools. Since its founding in 1974 in Guadalajara, Jalisco, the organization has grown to include a network of more than 400 distributors across Mexico. AFOSA distinguishes itself from its rivals through service to its distribution network and after-sales service to end users, and it is for these reasons that the company has decided to upgrade its previous ERP system to NetSuite.
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Warranty management is an essential tool for equipment distributors. It allows you to manage warranty claims, which can be very costly, and also helps you to track the warranty authenticity. Netsuite helps you do this with ease. Netsuite assists you in coordinating your warranty claims and ensuring that they are accurate. It further enables you to maintain specific rates for each product which allows you to manage pricing more effectively and ensure that the products are priced competitively in the market place.
Equipment distributors are subject to keeping intensive inventory across multiple sites. Manage inventory across these channels, utilising your space in the most efficient manner, so that you don’t have to worry about fulfilling commitments and prevent any stock-outs. Netsuite is designed to help you achieve the ideal product assortment by optimising replenishment functions and having real time access to all product information at various locations.
Service management is a common practice for equipment distributors. In order to provide customers with the best possible service, it is important that equipment distributors keep track of their customers and respond to their needs quickly. Netsuite offers this type of solution through its Service Management capabilities.
By using Netsuite’s Service Management capabilities, companies can improve customer satisfaction by providing faster response times and better tracking of customer information. Further, these capabilities allow for efficient communication between service supervisors and field mechanics while also lowering service costs