Privacy Policy

Last updated: 13 January 2026

TechFarben Group (“TechFarben”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.techfarben.com or interact with our services.


1. Who We Are

TechFarben is a global technology and consulting group providing ERP, finance transformation, AI agents, and back‑office automation services. Our operating entities may include TechFarben entities in the United Kingdom, Ireland, Singapore, and India.

For the purposes of data protection laws, TechFarben is the data controller of your personal data.


2. Information We Collect

We may collect and process the following categories of personal data:

a. Information You Provide

  • Name, job title, company name

  • Business email address and phone number

  • Information submitted through contact forms, lead forms, demo requests, or downloads

  • Communications exchanged with us (email, LinkedIn, meetings)

b. Automatically Collected Information

  • IP address

  • Browser type and version

  • Pages visited, time spent, and referral sources

  • Device and usage data via cookies and analytics tools

c. Business & Professional Information

  • Role‑related data relevant to finance, operations, or technology decisions

  • Information shared during discovery, demos, or proposals


3. How We Use Your Information

We use your information to:

  • Respond to enquiries and requests

  • Provide demos, assessments, and consulting discussions

  • Deliver and improve our services

  • Send relevant business communications, insights, and updates

  • Manage contractual, legal, and compliance obligations

  • Analyse website usage and improve user experience

We do not sell personal data.


4. Legal Basis for Processing (GDPR)

Where applicable under GDPR, we process your personal data based on:

  • Consent – when you submit forms or opt in to communications

  • Legitimate interests – for B2B communications, service improvement, and relationship management

  • Contractual necessity – to deliver services or respond to pre‑contract requests

  • Legal obligations – compliance with applicable laws


5. Sharing of Information

We may share personal data with:

  • Internal TechFarben group companies

  • Trusted service providers (CRM, analytics, hosting, email tools)

  • Legal, regulatory, or professional advisers when required

All third parties are required to respect confidentiality and process data lawfully.


6. International Data Transfers

As a global organisation, your data may be transferred to and processed in countries outside your country of residence, including the UK, EU, Singapore, and India. Where required, we rely on appropriate safeguards such as standard contractual clauses.


7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law, contractual, or regulatory obligations.


8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct or update inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

Requests can be made using the contact details below.


9. Cookies

Our website uses cookies and similar technologies to enhance functionality and analyse traffic. You can control cookies through your browser settings. For more details, please refer to our Cookie Policy (if applicable).


10. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. However, no system is completely secure.


11. Third‑Party Links

Our website may contain links to third‑party sites. We are not responsible for the privacy practices or content of those sites.


12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.


13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

TechFarben Group
Email: support@techfarben.com
Website: https://www.techfarben.com

Policy Compliance by Region

We align our practices to the data privacy laws of the countries we operate in:

Singapore (PDPA)

Consent-driven data handling

Appointed Data Protection Officer

Breach notifications within 3 days

UK (UK GDPR & DPA 2018)

Clear legal basis for data processing

Data access, correction, and erasure rights

UK-based DPO & Standard Contractual Clauses for transfers

India (DPDP Act 2023)

Consent and purpose limitation

Data localization for sensitive information

Grievance redressal and breach notifications

Built-in Compliance

ERP + AI logs for audit trails

Region-specific data storage (Singapore, UK, India)

Retention policies based on client and regulatory needs

No use of client data for generic AI training

Optional human-in-loop oversight for AI workflows

Breach Response

Detection & response within 4 hours

Client notification within 24 hours

Root-cause analysis and fix in 5 business days

Your Data, Your Rules

We offer custom Data Processing Agreements (DPAs) and full visibility into how your data is accessed and processed—by humans or AI agents.