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Case Study: PetCubes Enhances Operational Efficiency with TechFarben’s AI-Driven Solutions

Client Overview

ByteDance, the global tech giant behind TikTok, operates at immense scale — issuing hundreds of thousands of invoices daily across multiple regions. For its operations in the Philippines, ByteDance faced a critical compliance deadline with the Bureau of Internal Revenue’s (BIR) Electronic Invoicing System (EIS).

The Challenge

Business Challenge:
  • Manual Order Processing: Reliance on manual processes for order management led to inefficiencies and errors.
  • Inventory Management: Difficulty in tracking inventory levels across multiple product lines and storage facilities.
  • Limited Scalability: Operational bottlenecks hindered the company’s ability to scale and meet growing demand.
Technical Challenge:
    • Disparate Systems: Lack of integration between front-end e-commerce platforms and back-end inventory and financial systems.
    • Inadequate Reporting: Limited reporting capabilities impeded strategic planning and decision-making.

TechFarben’s Solution

    Strategic Approach:
    • System Integration: Implemented Oracle NetSuite ERP to unify operations across departments, providing a centralized platform for data management.
    • Middleware Deployment: Utilized FarbenBridge, TechFarben’s proprietary Integration Platform as a Service (iPaaS), to synchronize data between front-end and back-end systems, ensuring real-time data flow and eliminating redundancies.
    • AI-Driven Financial Operations: Deployed FinOps AI Agents to automate routine financial tasks, enhance accuracy, and provide predictive analytics for better financial planning.
    Change Management: Conducted comprehensive change management programs to facilitate smooth adoption of new systems and processes among staff.

Impact & Results

Outcome

Result

Unified Operations

Consolidated systems across departments, eliminating data silos and improving collaboration.

 Enhanced Efficiency

Automated processes reduced manual workload by 60%, minimizing errors and delays.

Improved Reporting

Real-time reporting capabilities enabled quicker strategic decisions and ensured compliance with regulatory requirements.

Scalability

Streamlined operations facilitated the introduction of new products and supported business growth.

AI Integration

FinOps AI Agents improved forecasting accuracy by 25%, enhancing financial planning and decision-making.

Staff Adaptation

Change management initiatives led to a 90% adoption rate of new systems within 3 months.

💬 Client Testimonial

“TechFarben’s expertise in system integration and AI solutions has been instrumental in our digital transformation journey. Their commitment to understanding our unique needs and delivering tailored solutions has significantly enhanced our operational efficiency.”
 — C.T Chong, Finance Director, PetCubes

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